Professional Business Skills courses

Module: Email Writing Skills

Writing effective emails gives you the ability to achieve goals and build good relationships with colleagues and clients. Learn how to plan, organise, write and edit your emails in English. This will help you to communicate more effectively and enhance productivity at work. 

Course content:

• How to write effective emails in English that achieve goals and build relationships.
• How to write emails that are easy to understand. That way clients and colleagues can respond quickly, collaborate to meet deadlines, and solve problems together.
• Companies and organisations will benefit from having team members who can use emails to communicate effectively. This helps enhance productivity.

Module name: Grammar Skills for Business Writing

Learn how to write clearly and accurately to avoid miscommunication and get results. Project a professional image in writing to influence stakeholders.

Course content:

• Participants will be more likely to achieve the goals of their written communication. 
• Internal and external stakeholders will better understand written messages, saving time.
• Companies and organisations will project a professional image through their written communication.

Module name: Presentation Skills 

Presenting an idea in a professional way can change the course of your career. Learn how to plan, and deliver your work presentation in English. Communicate your ideas well and engage with your audience in a calm and confident manner.

Course content:

• Learn how to plan and structure your presentation to meet the needs of your audience.
• Learn how to communicate ideas clearly and persuasively to fully inform your clients and colleagues
• Discover how to share important messages in a professional way in English, even in challenging situations.

Module name: Interpersonal Communication Skills

Communicating with clients and colleagues more professionally helps build trust and achieve better results. Learn about different communication styles in English. Discover easy tools and techniques to adapt your style, build relationships at work and achieve your career goals.

Course content:

• You will be be better able to communicate with others in the workplace to achieve goals and build strong relationships.
• Learn how better communication with clients and colleagues leads to understanding, trust, and improved results at work.
• Discover how better communication can improve performance and productivity at work.

Module name: Report Writing Skills

How to plan, structure and write reports in English at work, Learn tools and techniques to save time and give your reports more impact.

Course content:

• Participants will be more confident and productive in their report writing.
• Reports will be clearer to understand. Teams and management will be able to make effective strategic and tactical decisions based on analysis and recommendations.
• Companies and organisations will be able to respond more quickly and effectively, boosting business performance.

Module name: Business Writing Skills 

Develop the six main skills to help you plan and write documents in English. Write using reader-friendly language and appropriate levels of formality so you can build good relationships with your work colleagues.

Course content:

• Participants will be more productive. Clear writing helps you build better relationships at work. 
• Clients and colleagues will be better able to understand messages, take action and save time.
• You will project a more professional image, both internally and externally

Module name: Intercultural Communication Skills

How to communicate clearly and confidently at work, with people from different cultures, by using English language and body language skills. Get tips from expert trainers at British Council Taiwan. 

Course content:

• You will learn core intercultural skills to help you improve relationships and performance at work.
• Diverse teams with people from different countries will be able to work together more effectively through improved communication
• Organizations will benefit from increased productivity and performance, greater trust with external stakeholders and an enhanced brand and reputation.

Module name: Effective Meeting Skills

Learn how to prepare and deliver relevant and impactful messages for meetings and online meetings. Actively participate in meetings and decision-making discussions to enable productive outcomes. Build relationships with meeting attendees and present a confident, credible image in all your meetings.

Course content:

• You will be able to participate in face-to-face and virtual meetings, with confidence.
• People will be more engaged and focused in your meetings, leading to improved collaboration and decision-making.
• Companies and staff will be able to project a professional image to external stakeholders, in meetings.